Question 1

What ages and curricula do you teach?

Accepted Answer

We teach children aged 4 to 16 following the English National Curriculum (KS1–KS4/GCSE). We also support families on the Scottish, Irish and international curricula on request.

Question 2

How are lessons delivered?

Accepted Answer

All lessons are live and online, one-to-one, on a secure video classroom with an interactive whiteboard. Recordings of each lesson are available to parents for seven days.

Question 3

How do I choose lesson times?

Accepted Answer

You select your preferred days and time slots during online registration. Our scheduling team confirms your tutor and timetable within 24 hours, adjusted for your time zone.

Question 4

Is the assessment really free?

Accepted Answer

Yes. The 45-minute diagnostic assessment is completely free with no card details required, and you receive a written summary of strengths and gaps afterwards.

Question 5

Are your tutors vetted?

Accepted Answer

Every tutor is a qualified, experienced Nigerian educator, interviewed, subject-tested, reference-checked and background-screened before teaching a single lesson.

Question 6

How do payments work?

Accepted Answer

Fill in the booking form, then pay your monthly fee securely online by card from the pricing page. Your subscription renews on the same date each month and you can cancel anytime.

Question 7

Can I change or cancel my plan?

Accepted Answer

Yes. Upgrade, downgrade or cancel at any time before your next billing date from your parent dashboard, with no exit fees.

Question 8

What happens if we miss a lesson?

Accepted Answer

Give us 12 hours' notice and the lesson is rescheduled at no cost. Every family also receives one emergency reschedule credit per month.

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